Our laser engraving machines are capable of working with a wide range of materials, including wood, acrylic, glass, leather, metal (with appropriate coatings), plastic, rubber, and more. However, materials like PVC or vinyl should be avoided as they release harmful fumes when engraved.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance schedules and procedures.
First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $1,500 for entry-level models to $10,000+ for industrial-grade machines. Pricing depends on the laser power, engraving area, and additional features. Contact us for a detailed quote based on your requirements.
Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination. Expedited shipping options are available upon request.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available for purchase. The warranty does not cover damage caused by misuse, improper maintenance, or unauthorized modifications.
Our machines come with various specifications, including laser power (30W to 150W), engraving area (ranging from 12×8 inches to 40×28 inches), and compatibility with software like LightBurn and RDWorks. Specific details can be found on the product pages or by contacting our sales team.
Yes, certain components like the laser tube, lens, and software can be upgraded. However, upgrades must be performed by authorized technicians to maintain warranty coverage. Contact us for upgrade options and pricing.
Yes, we offer comprehensive training sessions for new users, including online tutorials, user manuals, and live support. On-site training is also available for an additional fee.
Our machines are compatible with popular design and engraving software such as LightBurn, RDWorks, and CorelDRAW. We also provide proprietary software with user-friendly interfaces for beginners.
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